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When Live help is Online,
we can answer your brief product and tech
questions instantly. Please note, we can not
answer lengthy tech questions via live help -
thanks. |
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If Live Help is Offline
after hours, you can "Click to Email" to leave a
message for the techs with your brief question.
Please note this email is only for the guitar
repair techs not web sales. |
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| To Check
Order Status -
Log In
and click on the order number you wish to get an update
on. |
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Recent
- New order received waiting
for processing |
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Pending
- Order is waiting for
verification of payment, stock status, or clarification. |
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Approved
- Order has been verified, payment has been
processed and sent to the shipping department. Approved orders can
not be modified or canceled. |
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Completed
- Order has been completed
and shipped. |
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Backordered
- Item is not available .
Log In
and click on the order number then view ORDER NOTES for
estimated arrival. |
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To Get a Return Authorization: First view our
Return Policies. If your items are eligible for
return, use the form below and enter
the order number and "Return Authorization" in the subject
field. |
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For all correspondence regarding
GuitarElectronics.com |
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web sales and orders, use the
web contact form below.
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